Lowe's Home Improvement at 1855 Blowing Rock Road, in Boone

About Lowe's Home Improvement

The Lowe's Home Improvement is a US national Home goods and hardware company located in Boone, North Carolina. To figure out why customers choose Lowe's Home Improvement and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Lowe's Home Improvement by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Lowe's Home Improvement

• Address: 1855 Blowing Rock Road, Boone, NC 28607
• Website: lowes.com
• Phone: +1 828-262-0773
• Types: Home goods   Hardware  
• Price level: Inexpensive

Reviews

• 1

  Property Manager

  Posted Mar, 02 2019
  If there was less than 1 star, they'd get it. I was forewarned the flooring dept was a disaster in getting product in and even more in installation. The arrival of the product I bought was a little over the promised window and I bought something they carry in the store to try and speed it up. The installers committed to yesterday, originally 8am-10am arrival. Then I got a call the day before, it was being moved to 10-12. They had assured me they were sending a 3 man crew to do the job in 1 day. They arrived after 10. Started arguing about the job at hand. For 1 hour they were on the phone to Hickory, when they could have been working. I heard the lead man, who they said didn't speak English, speaking perfect English, say it was too cold (Boone area) and there were too many staples in the carpet on the stairs. He didn't want to do a 2 day job. He started cutting out rectangles of carpet on the stairs, knowing they weren't going to do the job. I was on the phone back and forth 5+ times. The guys got in their van and drove off without saying a word. I called Service Pros of Hickory to speak to a supervisor and they hung up on me. Someone called from Lowe's to try and reschedule it for Saturday. (no one bothered to look at the rain forecast since their procedure is to cut it outside). They drove over an hour, had to load the pad and drive the hour to Lowe's to load the 1700 sq ft of carpet and drive to my house, so over 2 hours there. Stayed at my house doing nothing for more than an hour and had to reverse the carpet and pad unload trips and drive back to Hickory. Does anyone else see the irony of the time they could have been working? I'm going to Lowe's today for a refund and to return all products (many!) I've bought in the last few weeks for this house renovation. I won't darken their doors again. Do not do not do not buy flooring from this Boone location. It was a worse nightmare than the person who warned me experienced. No one ever said how can we make this right? I asked who was coming to replace the rectangles of carpet cut out of the stairs and got no call back. Now I have damages from Service Pros as well as no carpet for Thanksgiving company AND the open house next weekend as the house is being listed for sale. All materials already printed and we're going to have to scrap the listing. Beyond belief.

Photos of Lowe's Home Improvement

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